Welcome to the CSIC's Canada Border Services Specialist program!

As a learner, you will gain knowledge about a variety of Canada border service relevant topics, such as:

  • Historical background of the CBSA institution
  • Legislation, policies, and procedures related to the determination of the admissibility of people and goods to and from Canada
  • Processes behind the facilitation of immigration from face-to-face interactions to federal bureaucracy
This course is will be facilitated by multiple instructors across each of the modules. Students will participate in self-paced learning that is evaluated through quizzes, collaborative discussion postings, assignments, and module exams.

On completion of this program, you will be more prepared to pursue a career that interacts directly or indirectly with the our border services! Good luck!

This module discusses the Canadian immigration system, which has its foundation in the Immigration and Refugee Protection Act. The legislation is applied to both the CBSA and Immigration, Refugee and Citizenship Canada.

This module provides an overview of the Canada Border Services Agency (CBSA). Learners will acquire knowledge about the CBSA's responsibilities, the services it provides Canadians, and the role of Border Services Officers in maintaining the CBSA's mandate, mission, and vision.

This module provides an overview of the Canada Border Services Agency (CBSA). Learners will acquire knowledge about the CBSA's responsibilities, the services it provides Canadians, and the role of Border Services Officers in maintaining the CBSA's mandate, mission, and vision.

This module discusses the Canadian immigration system, which has its foundation in the Immigration and Refugee Protection Act. The legislation is applied to both the CBSA and Immigration, Refugee and Citizenship Canada.

This module discusses how persons and goods entering Canada are processed upon arrival. The role of BSOs in facilitation the Primary Inspection Lane (PIL) for immigration, customs, food, plants, and animals will be emphasized.

This module will introduce learners to Immigration Secondary. Students will obtain knowledge about the reasoning behind Secondary, the examination procedures, and a BSOs' duties.

This module focuses on the legislative requirements enforced by the CBSA on behalf of various federal government departments and agencies. 

Students will explore many of the different requirements and exemptions regarding the importation and exportation of personal and commercial goods that are controlled, regulated, or prohibited by these other government departments. 

Students will also gain knowledge of the basic requirements as to the importation and exportation of commercial (business) goods.

In this module, students will learn about the processes of customs secondary. This includes mandatory referrals such as claims of commercial products, agricultural goods, or a work permit request. These, as well as searches, are all referrals to secondary. 

Students will learn about the intricacies of seizures, detention, arrests, and examining goods in the context of customs secondary. Students will also explore duties and taxes in more depth.

This module will explore the Enforcement Intelligence Operations Division (EIOD) of the CBSA in enough detail to understand the “behind the scenes” workings of enforcing, and ensuring the safety and security of Canada and its interests. The EIOD of the CBSA would be most comparable to an actual policing agency.  This plain-clothed division is nationwide and covers primarily immigration (IRPA), customs (CA), criminal (CCC) matters but also all other acts of parliament that the CBSA enforces.